Refund-Policy

Last Updated: 19-02-2026
Website: tradesmartfxtools.in
Company/Brand Name: Trade Smart FX Tools

1. Digital Product Nature

All products offered on this website — including Premium Expert Advisors (EAs), subscriptions, and digital tools — are digital software products delivered electronically.

Due to the nature of digital software:

• Products are accessible immediately after purchase.

• License keys and activation access are provided digitally.

• Software cannot be “returned” once delivered.

For this reason, refund policies are limited.

2. General Refund Policy

All sales are considered final once:

• Access has been granted

• License authorization has been activated

• Files have been delivered

We encourage all users to review product descriptions carefully before purchasing.

3. Free Lite Version

We provide Lite versions and free tools so users can:

• Observe how the system works

• Understand execution logic

• Evaluate structure before upgrading

Because of this transparency, Premium purchases are considered informed decisions.

4. Subscription Access

For subscription-based access:

• Monthly and yearly plans grant access for the selected duration.

• Canceling a subscription prevents future renewals but does not automatically generate refunds for the current active period.

Access remains active until the end of the paid term.

5. Exceptional Circumstances

Refunds may be considered in rare cases such as:

• Duplicate payment

• Technical failure preventing activation (that cannot be resolved by support)

All refund requests must be submitted within 7 days of purchase and will be reviewed individually.

Approval is not guaranteed.

6. Misuse & Policy Violations

No refund will be issued if:

• License sharing is detected

• Files are redistributed

• Chargebacks are initiated without valid reason

• Terms & Conditions are violated

In such cases, access may be permanently revoked.

7. Chargebacks & Payment Disputes

If a chargeback or dispute is filed without first contacting support:

• Access will be immediately suspended

• The license may be permanently terminated

We strongly encourage contacting support to resolve concerns before escalating disputes.

8. Contact for Refund Requests

All refund inquiries must be submitted via:

• Official email support

• Contact Page on the website

Please include:

• Full name

• Order details

• Payment reference

• Clear explanation of the issue

9. Policy Updates

We reserve the right to update or modify this Refund Policy at any time.

Continued use of our services indicates acceptance of the current policy.